Sunday, May 29, 2011

Knut, the $140 Million Polar Bear The perils of the high-stakes celebrity animal business


As the world's first celebrity polar bear, Knut used to spend his days feasting on raw meat, swimming in a black-bottom pool, and gazing at the hundreds—if not thousands—of visitors who flocked to see him every day at the Berlin Zoo. During his prime, candymaker Haribo churned out 1 million raspberry-flavored Knut gummy bears daily, and Berliner Volksbank issued tens of thousands of ATM cards featuring his furry face. There was also the 2007 book, Knut: How One Little Polar Bear Captivated the World, and the 2008 film, Knut & Friends. Along with Leonardo DiCaprio, he graced the cover of Vanity Fair.

Knut (pronounced Kuh-noot in German) achieved international fame hitherto unknown in the animal kingdom on account of his irresistible story. He was born into captivity in 2006, rejected by his mother, and raised by a zookeeper. To environmentalists, Knut was an emblem of the anti-global-warming movement; to business, he was a cuddly money machine. In its 167-year history, the Berlin Zoo—which is subsidized by the city and listed on the Berlin Stock Exchange—has been profitable for only three years, says Heiner Klös, its animal curator. Those were 2007 to 2009, the Years of Knut, when yearly attendance rocketed from 2.5 million to 3.5 million visitors, and the zoo made more than $30 million. In all, Gerald Uhlich, a former chief executive of the zoo and the architect of Brand Knut, estimates that the polar bear generated more than $140 million in global business.

In 2010, however, Knut grew up and became less cute, and attendance waned. Then in March, he unexpectedly died. Zoo-dwelling polar bears usually live well into their thirties—Debby of Winnipeg made it to 42—but an autopsy revealed Knut had suffered from encephalitis, an inflammation of the brain that caused him to lose consciousness, tumble into the water, and drown in front of several hundred horrified fans.

Now the fate of Brand Knut—unprecedented in the history of brands and animals—is up for grabs. Scores of book publishers, moviemakers, marketers, advertisers, and manufacturers of stuffed animals, lunchboxes, and coffee cups hope to profit before the public's memory of the cuddly cub is replaced with that of a large, dead polar bear. There are already plans for a television documentary in Germany. The chinamaker KPM is issuing $315 commemorative Knuts that have Zur Erinnerung ("in memoriam") inscribed on them. Uhlich is writing a book about the untold story behind the rise of "der Icebear." And for good reason. "A dead Knut brand could still make millions," says Birgit Clark, a London-based trademark attorney who has studied the Knut phenomenon. What happens to Brand Knut in the next few months will determine if it stays profitable or, like Knut, dies too.

However, the greatest threat to the brand—and potential Knut profiteers—is actually its owner, the Berlin Zoo, which is reluctant to profit from a dead polar bear. Clark says the zoo licenses the Knut trademark only to outfits deemed environmentally sensitive—those that preserve Knut's image as "an ambassador of climate change," says Klös. This leaves Uhlich, the former zoo chief and aspiring Knut biographer, exasperated. "Brand Knut is established," he says. "There is still greater potential to use it for further products or services!"

Uhlich, who left the zoo in late 2007 amid a rather public philosophical dispute over, among other things, profiting from a baby polar bear, isn't alone. Udo Marin, the chief executive officer of the Berlin Club of Merchants and Industrialists, also believes the zoo failed to exhaust its moneymaking potential. "Knut presented the unique chance to generate so much money via marketing that the zoo could have become independent of state subsidies," Marin says. Yet ulterior motives, he says, led the zoo to resist that. "The traditional zoo director doesn't like the idea of being responsible for a positive net result," Marin says. "He is the head of an educational unit. Education is one of the basic jobs of government." The good thing about governments, Marin says, is that "generally they don't question the wisdom of visiting the umpteenth zoologist congress in Australia or buying a rare bird which no one is interested in."

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